Dash Kits FAQ
Are you the manufacturer?
Manufacturer doesn`t sell production on its own.We cooperate with Manufacturer, selling various dash kits. Our GREAT discounts shows, that GoTrim is on of the leading stores in car kits sales.
Who are your customers?
We have wide range of costumers,from car dealerships and installation shops to single costumers in European Union, USA and other countries around the World.
Can I install the trim kit by myself?
From our experience you can install it yourself if you patiently and carefully follow the installation instructions. It is as easy as 1-2-3… You simply have to clean your vehicle's dashboard. Remove protected tape from the back of trim. Press the pieces onto your vehicle's dashboard. All our dash kits have 3M adhesive foam tape backing.
How long does it take to install a kit?
The amount of time installation takes depends on the size of the kit with more pieces take more time. For a first-time installer, expect to spend one to one-and-a-half hours on the installation. With a minimal amount of practice, installations will be completed in thirty minutes or less. Familiarize yourself with the installation instructions and assemble your materials prior to installation to save time.
What do I do if I damage a piece during installation?
If you damage a piece during installation, please request replacement parts from our customer service department. We need to know the model # and part #. Please take this information from the diagram comes with the trim. Or find it on the PRODUCT list. If your trim made from a real wood, customer service department will issue a Return Authorization Number to you, and you will return the piece. Please write the Return Authorization Number on the outside of the packaging. The piece will be remade for you at a nominal charge, and we will use your returned piece as a color match, so that your new piece will match your other installed pieces as best as possible. If you do not wish to send the damaged piece, please understand that if the piece that is made and sent to you does not match to your satisfaction in color or grain pattern, you will have to pay for any additional replacement pieces. WowTrim Corp. is not responsible for color match for pieces, options or consoles that are purchased to augment an existing kit without a color match provided by the customer.
How can I find professional installer?
We have many experienced installers across the United States, Canada and Puerto Rico. They are located in and around most major metropolitan areas.
Can I remove the trim after installation?
Our car interior and exterior trim products are designed to be permanent. It can be removed but you will need to install another trim on top.
What are your trims made of?
Our trims are made from real and synthetic wood and carbon fiber. For coating we use ultra clear polyurethane.
What is OEM?
It is Original Equipment installed by Manufacturer. Some vehicles come from their manufacturer already with some wood grain accents. Our OEM interior trims contain additional, complementing wood dash pieces that match the color of the wood that came in your vehicle from its manufacturer.
What method of payment do you accept?
Go Trim., accepts credit cards, checks, money orders, PayPal, and wire transfers as formal methods of payment. Credit Card: VISA, MASTER Card, DISCOVER/Novus, enRoute, JCB, Diners Club.
How much does it take to procces an order and ship it to the costumer?
Step number one: It takes 24 hours to procces data of credit card, which you entered. Step number two: then we make the kit, accodring to your order. It could take from 5 to 7 work days for Sinthetic Wood, up to 8 days for Real Wood i Real Carbon Fiber and from 10 to 15 days for amking Molded kit. Step number three: Per 1-2 days we will send you your purchase. Step numder four: Shipping time depends on distance from us to you. We try to reduce period of time of this process for your convenience.
What is the price of shipping?
Shipping cost consists of several things: shipping and handing to your and brocker fee. You can see total price whle you are making the purchase.
What if I don’t see the trim I want for my car on your website?
Please send an email. We add new trims to our catalog every day. You will get a 15% discount off our retail price if the kit becomes available after your request.
How does my discount code work?
The discount code column will appear on the Shipping Method page after you click the Check Out button. You will be able to see your discount on the final page of the check out process, when you confirm your purchase.
